IBM Maximo Services · AI for EAM system

IBM Maximo expertise on demand - without the overhead of a permanent hire.

Valueztech is an Australian IBM Silver Business Partner specialising in IBM Maximo Application Suite, Maximo ERP integration and AI for asset management. We help utilities, energy, water, transport and government operators get more value from every Maximo licence they own.

See Support Hours Maximo upgrade to MAS 9 IBM Maximo guide Book a discovery call

Service disciplines

Advisory through AI

Sev-1 SLA response

Support Hours clients

IBM

Silver Business Partner

Maximo & MAS delivery

Maximo

Implementation & support

Onshore Australian delivery

Featured offer

Support Hours - Maximo expertise on tap

Needs spike around upgrades and incidents - then quiet down. Support Hours sits between a full-time hire and ad-hoc consultants.

Pre-paid IBM Maximo expert hours, with a real SLA.

A 12-month subscription with a 14-month runway - buy a block of expert hours, use them across a full calendar year, and draw down anything left in two extra months. Direct access to senior Maximo specialists for config, integration, upgrades, reporting and troubleshooting.

Severity-1 response within 4 business hours
Severity-2 response within 1 business day
Australian onshore lead consultant
Onshore lead + remote consultant pod
Configuration, customisation & workflow changes
Integration troubleshooting (MIF, REST, OSLC)
BIRT & custom report development
Upgrade & patching support
Quarterly health checks included
Up to 50% of unused hours roll over on renewal

Request a Support Hours proposal

The alternative

A permanent senior Maximo specialist is well into six figures fully loaded - and hard to find.

Salary, super, leave, payroll tax, training and recruitment - for a single skill-set that may be fully utilised three months a year.

Permanent FTE

Fixed cost, fixed skill-set, fixed capacity. Hard to scale for upgrades - overhead during quiet months.

Valueztech Support Hours

Pre-paid expert hours. Draw senior specialists when needed. Scale up for projects, down between them.

What we offer

Project services - from advisory to AI

Beyond ongoing Support Hours, Valueztech delivers project-based services across the full IBM Maximo lifecycle - led by an Australian Principal Consultant with IBM Maximo implementation and support expertise.

01 / 06

AI for Asset Management - built on Maximo, not bolted on top.

Generic enterprise AI tools struggle with Maximo's data model. Valueztech builds AI capabilities that natively understand work orders, assets, locations, job plans, and PM hierarchies - so your asset team gets answers, not hallucinations.

Maximo MCP Server - secure, role-aware AI access to Maximo data and actions for use with Claude, Copilot, and other LLM clients.
Asset Data Quality at scale - automated detection and remediation of duplicate assets, malformed classifications, and broken hierarchies.
Work-order triage and classification - automatic priority and trade routing trained on your historic backlog.
Failure-pattern analytics - identify repeat failures and reliability hot-spots from your work-history table.
Maximo-aware chat assistants - for technicians in the field and analysts at HQ, grounded in your live Maximo instance.

Industries we serve

Where downtime is expensive

We specialise in asset-heavy operators - not retail or general office environments. Uptime, safety and asset performance translate directly to revenue and regulatory outcomes.

Water & Wastewater

Network operations, treatment plants, regulatory reporting.

Energy & Utilities

Transmission, distribution, gas storage, renewables.

Government & Council

Infrastructure asset registers, capital planning, AM systems.

Transport & Manufacturing

Fleet, fixed plant, production-line reliability.

IBM Maximo services FAQs

Common questions about Maximo ERP integration, implementation and support in Australia.

What IBM Maximo services does Valueztech offer?

As an Australian Maximo service provider, Valueztech delivers implementation, Maximo upgrade and migration to MAS 9, mobility (Maximo Mobile), manual and automated testing (including MaxTAF), training and support hours subscriptions. AI for asset management is delivered as an add-on across these services.

How does IBM Maximo integrate with ERP systems?

IBM Maximo is the EAM system of record for assets and work orders; the ERP handles finance, procurement and inventory valuation. Valueztech designs Maximo-to-ERP integrations (SAP, Oracle, Pronto and others) using MIF, REST, OSLC or middleware so master data, costs, stock issues and receipts sync reliably.

Does Valueztech provide Maximo ERP integration services?

Yes. Valueztech delivers Maximo ERP integration for energy, utilities, water and manufacturing clients, including interface design, middleware, error handling, reconciliation and regression testing across both systems.

How do Valueztech Support Hours work?

Support Hours is a 12-month subscription that gives you a pre-purchased block of IBM Maximo support and enhancement hours with a 14-month runway. It is a flexible alternative to hiring a full-time Maximo specialist.

Can Valueztech upgrade my Maximo to Maximo Application Suite (MAS)?

Yes. Valueztech delivers MAS upgrades and migrations from earlier Maximo versions, including planning, environment build on Red Hat OpenShift (on-prem or cloud), data migration, regression testing and cut-over support.

Does Valueztech do test automation for Maximo?

Yes. Valueztech provides manual functional testing and automated regression testing for Maximo using MaxTAF, with full requirement-to-test traceability across releases.

Which industries does Valueztech serve?

Water and wastewater, energy and utilities, government and council, and transport and manufacturing - asset-intensive sectors where Maximo and EAM deliver the most value.

Talk to an IBM Champion about your Maximo programme

Scoping a new implementation, planning a MAS upgrade, or need expert hands for the next 12 months - the first 30 minutes is free and useful even if you don't engage us.

Support Hours

Pre-paid Maximo expert hours with SLA-backed response. Scale up for upgrades, scale down between projects.

See how Support Hours work

Discovery call

Book a free 30-minute session with an IBM Champion practitioner to compare notes on your Maximo roadmap.

Book a discovery call

IBM Maximo expertise on demand - without the overhead of a permanent hire.