Maximo expertise on demand — without the overhead of a permanent hire.
Valueztech is an Australian IBM Silver Business Partner specialising in IBM Maximo Application Suite and AI for asset management. We help utilities, energy, water, transport and government operators get more value from every Maximo licence they own.
6
Service disciplines
Advisory through AI
4h
Sev-1 SLA response
Support Hours clients
IBM
Silver Business Partner
Maximo & MAS delivery
14+
Years EAM delivery
Founder-led programmes
Support Hours — Maximo expertise on tap
Needs spike around upgrades and incidents — then quiet down. Support Hours sits between a full-time hire and ad-hoc consultants.
Pre-paid IBM Maximo expert hours, with a real SLA.
A 12-month subscription with a 14-month runway — buy a block of expert hours, use them across a full calendar year, and draw down anything left in two extra months. Direct access to senior Maximo specialists for config, integration, upgrades, reporting and troubleshooting.
- Severity-1 response within 4 business hours
- Severity-2 response within 1 business day
- Australian onshore lead consultant
- Onshore lead + remote consultant pod
- Configuration, customisation & workflow changes
- Integration troubleshooting (MIF, REST, OSLC)
- BIRT & custom report development
- Upgrade & patching support
- Quarterly health checks included
- Up to 50% of unused hours roll over on renewal
The alternative
A permanent senior Maximo specialist is well into six figures fully loaded — and hard to find.
Salary, super, leave, payroll tax, training and recruitment — for a single skill-set that may be fully utilised three months a year.
Permanent FTE
Fixed cost, fixed skill-set, fixed capacity. Hard to scale for upgrades — overhead during quiet months.
Valueztech Support Hours
Pre-paid expert hours. Draw senior specialists when needed. Scale up for projects, down between them.
Project services — from advisory to AI
Beyond ongoing Support Hours, Valueztech delivers project-based services across the full IBM Maximo lifecycle — led by an Australian Principal Consultant with 14+ years of experience in enterprise asset management (EAM).
01 / 06
AI for Asset Management — built on Maximo, not bolted on top.
Generic enterprise AI tools struggle with Maximo's data model. Valueztech builds AI capabilities that natively understand work orders, assets, locations, job plans, and PM hierarchies — so your asset team gets answers, not hallucinations.
- Maximo MCP Server — secure, role-aware AI access to Maximo data and actions for use with Claude, Copilot, and other LLM clients.
- Asset Data Quality at scale — automated detection and remediation of duplicate assets, malformed classifications, and broken hierarchies.
- Work-order triage and classification — automatic priority and trade routing trained on your historic backlog.
- Failure-pattern analytics — identify repeat failures and reliability hot-spots from your work-history table.
- Maximo-aware chat assistants — for technicians in the field and analysts at HQ, grounded in your live Maximo instance.
Where downtime is expensive
We specialise in asset-heavy operators — not retail or general office environments. Uptime, safety and asset performance translate directly to revenue and regulatory outcomes.
Water & Wastewater
Network operations, treatment plants, regulatory reporting.
Energy & Utilities
Transmission, distribution, gas storage, renewables.
Government & Council
Infrastructure asset registers, capital planning, AM systems.
Transport & Manufacturing
Fleet, fixed plant, production-line reliability.
Talk to an IBM Champion about your Maximo programme
Scoping a new implementation, planning a MAS upgrade, or need expert hands for the next 12 months — the first 30 minutes is free and useful even if you don't engage us.
Support Hours
Pre-paid Maximo expert hours with SLA-backed response. Scale up for upgrades, scale down between projects.
See how Support Hours workDiscovery call
Book a free 30-minute session with an IBM Champion practitioner to compare notes on your Maximo roadmap.
Book a discovery call