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Workshops with the people who would actually use it — planners, reliability engineers, storeroom staff and field crews. We collect the questions they cannot get answered today, not a wish list of AI features.
Valueztech is an Australian IBM Silver Business Partner delivering AI for asset management across three layers: advisory on the AI capabilities now native to Maximo 9.2, a portfolio of AI products that sit around Maximo, and software delivered with AI-enabled engineering. Advisory, products and delivery from one partner.
Book a 30-minute AI readiness conversationIf the answer is none, that is the question worth sitting with. Planners still triage backlogs by hand. Engineers still hunt for the drawing that goes with the asset. Testers still click through regression packs at midnight. None of that is human work any more — it is work a machine can do, supervised by the people who used to do it.
The usual response is to bolt a chatbot onto the side of the estate. Most AI deployments stall exactly there, because the model cannot see asset data cleanly. Valueztech starts with the Maximo schema rather than with a chatbot, so the AI layer is grounded in real, auditable operational data from day one, and every answer can be traced back to the records that produced it.
What if AI were not an add-on, but the way it all runs? From the AI now native to Maximo 9.2, to the AI products that sit around it, to software delivered with AI-enabled engineering — one partner covers the whole picture.
Advisory comes first, because the expensive mistake is rarely picking the wrong tool. It is switching six capabilities on at once and grounding none of them.
An honest read of where the estate actually is: asset register quality, work-history depth, meter and inspection coverage, document sprawl, integration health, and the version, licensing and platform position that determines which AI capabilities are available to you at all.
Maximo 9.2 ships a great deal of AI in the box, and not all of it earns its place on day one. We sequence Condition Insight, Visual Inspection, conversational scheduling, the mobile assistant and incident classification against your data, your crews and the outcome you are actually chasing.
Classification, asset hierarchy, failure codes and work-history quality decide whether a model produces insight or noise. This is the unglamorous half of the work, and it is the difference between an AI pilot and an AI capability.
Who can ask what, of which data, and what the AI is permitted to do with the answer. Read-only by default, role-aware access aligned to Maximo security groups, an audit trail on every query, and a human in the loop wherever the AI proposes an action rather than an observation.
Most use cases have three possible answers: use what Maximo already ships, buy from the product ecosystem, or build. We map each candidate to the cheapest option that genuinely works — and we will say when the honest answer is none of them yet.
A sequenced plan with dependencies made explicit, data remediation costed alongside the technology, and a clear statement of what changes for planners, technicians and reliability engineers at each step.
The same delivery method as every other Valueztech programme: Innova, our template-driven dual-stream Agile framework, where proven templates take a project from scope to go-live.
Workshops with the people who would actually use it — planners, reliability engineers, storeroom staff and field crews. We collect the questions they cannot get answered today, not a wish list of AI features.
Data profiling across assets, locations, work history, meters and documents, alongside a capability review of your Maximo version, licensing and hosting platform. The output is a readiness picture, not a demo.
Use cases ranked by value, data readiness and effort, then mapped to native Maximo capability, a product from the ecosystem, or a build. The governance and access model is designed at the same time, not bolted on afterwards.
A narrow, honest pilot on your data with success criteria agreed before it starts: grounded answers with citations, human review on low-confidence output, and a decision gate at the end that is allowed to say no.
Production rollout with role-based training through the Valueztech Training Platform, adoption support for the crews who have to trust the output, and a defined warranty period on every release.
Quarterly review of what the AI is actually being asked, where it is trusted and where it is not, with a Support Hours subscription so grounding data, prompts and models keep pace with the estate.
Three layers, and a reader should be able to see immediately which one answers their problem: what Maximo 9.2 already ships, what sits around it, and how the software in between gets built.
AI is now native to the suite. The capability ships in the box; the value comes from turning it on properly. Valueztech takes you from licence to live.
Could you catch the failure before it happens?
Reads work orders, inspections, meter readings and reliability strategies together instead of leaving them in separate systems, identifies the pattern automatically, and recommends the next maintenance action rather than simply flagging an anomaly. Issues get diagnosed earlier, and the diagnosis stops depending on whoever happens to be on shift. Less time assembling data, more time preserving uptime.
What if every camera on site were an inspector?
New in 9.2, with on-device inference on mobile. Models are trained on your assets and your failure modes — corrosion, cracks, leaks, missing guards — not generic stock imagery. Inference runs locally on the device, so remote sites and network black spots stop being blind spots. The eye that never gets tired, on every phone your crews already carry.
Could a planner just describe the schedule they want?
Planners explore and optimise schedules in plain language, instead of working through successive rounds of filtering, sorting and manual triage to test a single idea.
Can a technician ask Maximo a question with their hands full?
Natural-language questions answered from the field, on the device the crew already carries — no desktop session and no callback to the office to find out what the asset history says.
Is this incident the first one, or the fifth?
Safety categories suggested at the point of reporting, with similar past events surfaced alongside the new one — so a repeat pattern is visible while it still matters, not at the next quarterly review.
Can your own AI agents talk to Maximo?
Maximo 9.2 opens the Manage APIs to your own AI agents. The Valueztech Maximo MCP Server provides secure, role-aware AI access to Maximo data and actions for use with Claude, Copilot and other LLM clients, so an assistant reads and acts through the same permissions model as a person.
See Valueztech AI servicesSome problems the suite does not solve. This is the portfolio Valueztech delivers around it — our own products, and partner products we implement, integrate and support.
What would you ask Maximo — if you could just ask?
Ask in plain English, and see the answer, the source records it touched, and the SQL it ran — verifiable rather than vague, auditable line by line, with no black box. It is built for Maximo's bones: native to the schema, the OSLC API and the vocabulary, speaking 7.6 through MAS 9.x. Read-only database access runs on your terms and on your infrastructure — hosted with MaxTAF, bringing your own LLM, or fully air-gapped; MaxTAF is ISO 27001 certified. One assistant covers four jobs: cost and downtime for maintenance heads, MTBF and PM compliance for reliability engineers, KPIs for operations, and the backlog for planners.
Who is clicking the regression pack at midnight?
Regression, performance and automation tuned to your Maximo version, rather than a generic tool pointed at it — engineered by the MaxTAF team, Maximo specialists since 1997, and ISO 27001 certified. Valueztech builds the suites once and runs them before every patch, upgrade milestone and release.
Testing inside a MAS upgradeWhy is your storeroom still guessing?
Maximo supply chain automation. Punchout and e-commerce let buyers order from supplier catalogues inside Maximo — priced, current and approved. Purchase orders, receipts and invoices reconcile themselves instead of queuing on someone's desk. Spend visibility shows what the operation actually buys, so you stop paying three prices for one part. Built for IBM Maximo users, delivered with Valueztech.
Which machine is going to fail next?
Breakdowns are detected too late, condition monitoring stays manual and inconsistent across distributed assets, and reliability expertise is scarce — so maintenance stays reactive with no clear view of which issue to tackle first. PlantOS monitors machine behaviour continuously and translates it into ranked prescriptive recommendations, prioritised by production impact, risk and urgency, so faults surface weeks before failure with a clear next action the team can raise as Maximo work. Movus reports 90% fewer unplanned breakdowns, 20–30% better planning accuracy and more than 6,500 machines monitored; those are Movus's own vendor figures, not Valueztech-delivered outcomes.
Where is the drawing that goes with this asset?
Three steps. AI reads manuals, drawings, datasheets and OEM documents, thousands at a time. Every document is linked to the assets, locations and job plans it describes. Then a technician asking for the isolation procedure for this pump gets the page, not a folder — with citations, the source section highlighted, and anything the system could not parse confidently flagged for a person to review. The knowledge your veterans carry in their heads, captured, linked and searchable.
See the product pageWhat is your Maximo actually doing under the hood?
Part of the Valueztech Maximo Development Platform. Integrations, automation scripts, cron tasks and errors appear in one live view, instead of log files scattered across servers and environments. Failures and slowdowns surface as they start, so the team acts before the help desk queue fills. And an error can be traced back to the script, integration message or configuration change behind it — evidence for the fix, not guesswork. Your Maximo stops being a black box.
See the product pageCan AI build the software around your assets, too? It already has. AI-enabled engineering is not an experiment here — it is how the work gets done.
How fast can the software around Maximo actually be built?
An order management system for a major recreational automobile manufacturer, built with AI-enabled coding — specification to working software in a fraction of a traditional build time, with the discipline of the Innova delivery method behind it.
Read the manufacturing case studyIs this proven, or still a pilot?
A high-volume ticket booking system, plus enterprise application builds and ongoing support — delivered, running and used every day.
What changes about accountability?
AI-enabled engineering changes the speed of the build, not the governance around it: the same Innova templates, the same test-driven delivery, the same defined warranty period and the same onshore Australian lead consultant.
The Innova delivery frameworkEnd to end, not one layer
Native Maximo 9.2 AI, Valueztech's own AI products, a partner ecosystem around them, and AI-enabled delivery for the software in between — one partner covers the whole picture.
We run on it ourselves
AI-enabled processes run Valueztech's own project delivery, from build to test to documentation. We recommend the way of working we already use.
Innova project delivery
Template-driven delivery with proven templates that take every project from scope to go-live, so an AI programme is governed like any other programme.
Grounded in the Maximo data model
Our AI work starts with the schema — work orders, assets, locations, job plans and PM hierarchies — so answers stay traceable to records instead of being generated in the abstract.
IBM credentials, onshore delivery
An IBM Silver Business Partner led by an IBM Champion (2022-2026), headquartered in Melbourne, with an onshore Australian lead consultant on every engagement.
We listen. We care. We deliver.
Vendor-neutral advice is part of the engagement: we will tell you when the right first step is fixing the data, or when a use case is not ready for AI yet.
Common questions about the AI capabilities in Maximo 9.2, the AI products Valueztech delivers around Maximo, and how an AI readiness engagement works.
The one nobody can answer without three days of spreadsheets. Thirty minutes, no obligation, and useful even if you never engage us — you will leave knowing which AI capabilities your estate is ready for, and which ones need data work first.
Book a 30-minute AI readiness conversation